Services

Initial Consultation

Our initial consultation is focused on the communications, collaboration and employee information requirements of the business. We review existing IT systems and work processes and discuss where the client would like to take the business technology in both the short term and the long term. Based on the clients needs, we match the services offered by Cloud Office Manager and the cloud-based products offered by G Suite and Zoho. Our focus is to maximize the customer experience, improve productivity, increase profitability, maximize management's visibility and reduce business risks.

Deployment

We make the move to the cloud organized, planned and employee friendly

We work closely with our clients to plan, coordinate and implement a smooth transition to Cloud Services. Each deployment is unique and we have years of expereince deploying G Suite services to new clients.

Deployment Services include:

Planning
Design
G Suite account set up and testing
Pilot program (if necessary)
Employee training
Security and password management
Data migration coordination
Email, calendar, contacts migration coordination

Administration

We set up and help maintain our software-as-a-service applications

We provide the administration services for your G Suite and Zoho application including new account setup, customization and onging account administration

New account setup and customization

Setup each employee user account
Setup appropriate security procedures
Customize each application
User on-boarding
Coordinate mobile app implementation
Optimize reporting features
Integration with other apps

Ongoing account administration

Customer support
Employee database updates
Password security
Customization of apps
New employee on-boarding
Mobile apps managment
Training updates